Question 1

What are your hours of operation?

Accepted Answer

Our office is typically open from 9 am to 5 pm, Monday through Friday. However, if you would like to book early in the morning, in the evening, or on a weekend, let us know and we can make accommodations.

Question 2

Where are you located?

Accepted Answer

We are located at 126 Water St. on the 2nd Floor in Port Perry, ON, across from Palmer Park and Lake Scugog. We are approximately 30 minutes from Ajax, Brooklin, and Oshawa, and less than an hour away from Clarington, Pickering, Lindsay and Peterborough.

Question 3

Is your workspace accessible?

Accepted Answer

Yes, we are an accessible office and meeting space. While we are located on the second floor, we do have ramp access available from our back parking lot and an accessible washroom on site. Please connect with us if you have any questions about the size of our spaces or if there’s anything we can do to help with your booking.

Question 4

Is parking available?

Accepted Answer

Yes, we have free parking available in a shared lot behind our building. If it is full, there is free street parking on Water Street, as well as free parking in lots near Queen Street and Mary Street.

Question 5

Is there staff on-site?

Accepted Answer

Yes, from 9 am to 5 pm, one of our team members will be on site and can support and assist you during your booking. For rentals outside of these hours, we will be in touch with you to make arrangements.

Question 6

Is there WiFi and how strong is it?

Accepted Answer

No matter what space you are in, you will have access to a strong, reliable 5G WiFi connection.

Question 7

What's included with my work space rental?

Accepted Answer

Each space at The Loft comes equipped with ergonomic seating, high-speed WiFi, free printer access, office supplies, and free light refreshments, like coffee, tea, and pastries.

Question 8

What other technology is available to me?

Accepted Answer

In addition to high-speed internet and printing access, we also have a large HD television with HDMI and wireless casting. The TV comes with our Boardroom rental but it can be requested for other bookings.

Question 9

What is the capacity for each space?

Accepted Answer

Our Private Office and Therapy Suite seat up to 3 people. Our Small Meeting Room seats up to 4 people. Our Boardroom seats up to 12 people. Our Event Space can accommodate up to 25 people.

Question 10

What makes the Therapy Suite different from the Private Office?

Accepted Answer

Our Therapy Suite is designed specifically for therapists to host virtual or in-person therapy sessions. It has comfortable couch seating, relaxing decor, and a sound machine for ultimate privacy.

Question 11

Is there a waiting room available if I am meeting clients in my rental space?

Accepted Answer

Yes, our staff can direct any guests you are expecting to our event space, which has comfortable seating where they can wait.

Question 12

Will I share my space with any other bookings?

Accepted Answer

You will not share your specific space rental with any other bookings. Only our common spaces, like our kitchenette and washroom, are shared between all bookings.

Question 13

If I book a workspace for an entire day, do I get a discount?

Accepted Answer

Yes! Our full-day rates are automatically discounted compared to booking the same amount of time on an hourly basis.

Question 14

Do you have non-profit pricing available?

Accepted Answer

Yes, we do have pricing available for non-profits and charitable organizations. Please connect with our team to inquire about these rates.

Question 15

Do you have long-term private office spaces available?

Accepted Answer

While we rent our workspaces on an hourly and daily basis, we can discuss other options based on the type of environment you are looking for, whether that’s a temporary office space or a regular half-day, weekly, or monthly booking.

Question 16

What is the cancellation policy?

Accepted Answer

While we do not offer refunds, we understand that life happens. Let us know if something has come up around your booking and we will help find a solution.

Question 17

Can I bring in outside catering?

Accepted Answer

Yes, you are welcome to bring in outside food for your space rental and will have access to our refrigerator and microwave.

Question 18

What refreshments are typically available? Will there be accommodations if I have dietary restrictions?

Accepted Answer

We have coffee, tea, water, soft drinks, sparkling water, breakfast bars, fruit, and baked goods, like muffins or croissants, available. If you have any dietary restrictions, please let us know before your booking so we can accommodate where possible.

Question 19

What amenities are around The Loft?

Accepted Answer

Located in the heart of Port Perry, The Loft is just steps away from amazing restaurants, coffee shops, stores and boutiques. During a lunch or work break, we recommend soaking up incredible views at Palmer Park and exploring all that Port Perry has to offer.

Question 20

Can I promote my business or event at The Loft?

Accepted Answer

Absolutely - we love showcasing all the incredible businesses located in Port Perry, North Durham and beyond! Promote what you do on our business card wall or connect with us further to explore a partnership opportunities. If you book an event here, we can also help spread the word on our The Loft social media accounts.

Frequently Asked Questions